Job Description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Supervisor, Sterile Processing will provide onsite support, training, Customer Service, and communication regarding the processing of surgical instruments and staff management to contracted facilities in compliance with STERIS Standard Work or QMS, the Department of Health, TJC, DNV, OSHA, CDC, AAMI and AORN standards, and facility goals and policies. Coordinates and oversees day-to-day operations of the STERIS IP sterile processing team. The Supervisor, Sterile Processing is responsible for their assigned shift. Work hours will be based upon the department and/or Customer needs and may change during the course of your employment.

Duties

People Management (40%)

Provides supervision and leadership of Sterile Processing Department at assigned facility and shift.

Manages workflow and maintains staffing work schedule, including evenings, weekends and holidays, to ensure on time delivery to Customer.

Meets with direct reports monthly to provide feedback, hold employee accountable to performance, development, and expectations to ensure quality service.

Responsible for partnering with leader to address and resolve employee concerns timely and drive employee engagement activities.

In collaboration with the manager, supports the scheduling for new STERIS employee orientation, on-the-job training, in-service education, and quality assurance programs when needed.

Participates in interviews, hiring, training, and coaching of Customer employees as required by the contract.

Duties - cont'd

Operations Management (50%)

• Oversees and supports daily operations of all activities that relate to the proper processing of reusable medical supplies and instrumentation including decontamination, cleaning, assembly, sterilization, and storage processes within all set professional standards and regulations.
• Performs Sterile Processing Technician responsibilities as needed to ensure on time delivery to Customer. 
• Follows chain of command within hospital and/or STERIS regarding identified problems or issues to ensure proper communication and resolution. Responsible for answering and responding to calls from the Customer and other end-users, during and after regular business hours as required by the contract.
• Assists manager in review of all required documentation related to STERIS Standard Operating Procedures and ensures staff’s adherence to applicable policies and procedures.

Continuous Improvement (10%)

• Performs daily observations to identify process improvement opportunities within operations and employee performance and compliance.
• Maintains a safe work environment by setting standards for staff use of universal precautions, personal protective equipment, and completing daily safety observations.
• Promotes collaboration with Customer physicians, nursing staff, department heads, and personnel of other departments.
• Works with Education to identify developmental training opportunities for employees and supports the delivery of education and training as required.
• Other duties as assigned

Education Degree

• High School Diploma or GED

Required Experience

1. Minimum High School Diploma or GED Required.
2. Minimum 4 years of hands-on sterile processing experience with one year of leadership (supervisor level or above) experience with direct reports, or 2 years of lead experience required.
3. CRCST or CBSPD Certification and additional certification (i.e. instrument specialist, flexible endoscope, healthcare leader, manager, STERIS Assessment) required. If not certified at point of hire, both certifications must be obtained within 12 months of hire.
4. Sterile Processing Department (SPD) management must maintain no less than eighteen (18) hours continuing education (or other equivalent educational activity) annually to include six (6) hours dedicated to leadership and/or management and three (3) hours dedicated to infection prevention and control
5. Demonstrated self-starter and able to manage independently
6. Basic computer skills and aptitude

Preferred Experience

• Associates degree preferred
• Current Certified Healthcare Leader (CHL) or Certified in Sterile Processing Management (CSPM).
• Experience using instrument tracking software  
• Union experience preferred (Travel)

Skills

1. Understands and promotes concepts of the Lean work environment.
2. Microsoft Office (knowledge of MS Office 365 including Outlook, Excel, Word and PowerPoint) and must be capable of learning software programs (including instrument tracking and timekeeping and payroll systems) and/or hardware as required.
3. Understand and promotes the development of individual employee objectives.
4. Effective communication skills and ability to conduct team meetings
5. Ability to handle multiple demands from many people and prioritize effectively.
6. Ability to maintain composure under pressure.
7. Ability to effectively employ delegation, collaboration, conflict resolution skills in a team environment

Pay range for this opportunity is $67,362.50 - $87,175.00. This position is eligible for bonus participation. 

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio.  Click here for a complete list of benefits:  STERIS Benefits

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

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